Privacy Policy
Effective January 1, 2026
Premier Murrieta Spray Foam Insulation, insulationmurrieta.com, office@insulationmurrieta.com
Who this policy covers
Premier Murrieta Spray Foam Insulation is an insulation contractor in Murrieta, CA. This policy explains what information we collect when you use our website or reach out to us, how we use it, how long we keep it and what you can ask us to do with it.
It applies to every page of our site, starting with the home page, and to information you give us by phone, by email or through our contact form. If you'd like to know more about who we are before you share anything, our About page covers that.
Information you give us
When you ask for an estimate or send us a question, we collect what you choose to give us. That usually includes your name, phone number, email address, the address of the property and a few details about the job, such as whether it's the attic, a wall or the crawl space.
You may also send photos or describe problems like a hot upstairs room or a high power bill. We only ask for what we need to answer you and plan the work, and you can leave out anything you'd rather not share.
Information collected automatically
Like most websites, ours collects some basic information when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you to us and a general location based on your internet address.
We collect this through analytics tools and cookies, which are small files your browser stores so a site can recognize a returning visitor and count visits. We use this to see which pages help people and which ones need work, not to identify you personally.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features like remembering a form you started may not.
How we use your information
We use what you give us to reply to you, set up an on-site visit, prepare your estimate, schedule and do the work, and follow up afterward. We also keep job records so we can answer questions later about what we installed at your house.
We use the automatic information to keep the site running and improve it. We don't sell your personal information, and we don't put you on outside marketing lists.
Who we share it with
We share information only with the companies that help us run the business, such as the service that handles our contact form, our website host, our analytics provider and our phone and email providers. They receive only what they need to do that job for us.
We may also share information when the law requires it, to respond to a valid legal request, or to protect our rights, our crew or our customers.
How long we keep it
We keep your contact details and job information for as long as we need them to answer you, finish the work and keep the business records we're required to keep, such as tax and warranty records. If you contact us and we never do a job together, we delete your details once they're no longer useful for answering you.
Analytics information is kept in summary form, so it shows patterns across many visits rather than a record of you.
Keeping your information safe
We take reasonable steps to protect what you share, including limiting who on our team can see it and using providers that secure their systems. No website or email system is perfectly secure, so please don't send things like bank or card numbers through our form or by email.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, ask us to delete it or ask us to stop contacting you. We'll do what you ask unless we have to keep certain records by law, and we'll tell you if that's the case.
If you live in California, state privacy law may give you additional rights, including the right to know what we collect and why, and the right not to be treated differently for using your privacy rights. We'll honor those requests, and we may ask a few questions to confirm the request comes from you.
Children's privacy
Our website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Links to other websites
Some pages link to other websites, such as a city office or a product maker. Those sites have their own privacy practices, and this policy doesn't cover them.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, send us a note through our contact page or call (951) 319-3238. We reply within 1 business day, and we'll work with you until the question is settled.